*** If you have any questions regarding the condos or services including requesting the assistance of Fidel - please email the office at orpnautibeach@prodigy.net.mx.  Please refer to your reservation number.

** Remember – there are no phones in the condos.  However, should there be an emergency; a message for you can be left at our onsite office by dialing (from USA or Canada) 011-52-998-877-0606, CST.

Condo Facts: 

1)    All condos have exactly the same layout with a kitchen, dining area, living room and a balcony that faces the ocean.  They have 2 bedrooms and 1 bathroom, central AC and ceiling fans in each room.

2)   The Veranda Condos have the same layout as a regular two bedroom condo but they also have a large balcony that is on the front of the condo and wraps to the side for a view of the Bay. 

3)   The electrical current is 110/220 – the same as in the U.S. and Canada.  An adaptor is not necessary.

4)   All condos are privately owned and, as such, are decorated to the owners’ preference.

5)   There is a Non-Smoking and No Pet policy in all the condos.  Smoking is allowed only on the patios.  Ashtrays are supplied.   

6)   All condos must meet minimum standards to be in the Owners’ Rental Pool and will have the following:

a.    Kitchen – microwave, coffee maker, blender, toaster, pots and pans, dishes, cutlery, full-size refrigerator and 2-burner cook top.  They do not have an oven.  

b.    Living room with TV for use with the DVD/CD Players/VHS.  VHS tapes and DVD’s are available in the office for your use at no charge.  You may want to consider bringing DVD’s along. 

c.    Our condos, pool side bar and onsite restaurant offer WI-FI for our guests use at no charge.  Please make sure that your laptop is WI-FI compatible and set up properly.     

d.    Master bedroom – a queen-size bed is the minimum standard.

e.    Second bedroom – the majority of our condos have a double and a twin bed.  There are a few condos that have two twin beds or a full bed and a set of bunk beds. 

f.    Bathroom – Split bath with vanity divided from the toilet and shower.  Hair dryers are supplied. 

g.    Balcony that faces the ocean, garden, restaurant – with table and 4 chairs. 

Rates Include:

1)    All taxes.  Daily maid service with the exceptions of Christmas and New Year’s Day

2)   All bedding and towels

3)   Purified water

4)   Beach towels (In the office)

Regarding our Regular Condos only – We do not designate condo locations until shortly before your arrival.  We do not guarantee a specific floor unless there is a physical limitation that totally prevents a guest from stair climbing.  Please inform us of this at the time you make your reservation.

Pool, Garden and Restaurant: 

1)    Relax in our large swimming pool located between the condos and the beach.  Enjoy our newly landscaped garden area.

·  The pool facilities at Nautibeach are exclusively for our guests and owners.  Anyone other than a guest or owner of Nautibeach Condos will be asked to leave.  Nautibeach’s Blue lounge chairs around the pool and on the beach in front are for the guests and owners use only.  Please be considerate of all guests and do not request exceptions to this.

·  We request that you bring along ‘Swimming diapers for your babies or Swimming Pull Ups for your toddlers’ for their play time in the pool. 

2)   Sunset Grill restaurant is adjacent to the pool and provides a wonderful dining experience, quiet music during the sunset hour as well as poolside service.  There is a Palapa bar adjacent to the restaurant where you and your friends can gather to enjoy the sunsets and tropical drinks.

Laundry Facilities: 

There are no washers or dryers in the condos nor is there a public laundry facility on the grounds but there are several Laundromats within walking distance.  You can drop your laundry off and pick it up by the end of the day or the following morning.  You are also welcome to drop off your laundry at the office and the staff will send it out for you.

Safety - Security:

1)  Each condo has its own safe

General: 

The water from the tap is safe to use for showering, brushing teeth and washing dishes.  Microdyne is provided to treat the water to disinfect fruits and vegetables.  Please use the bottled water that is provided for drinking and cooking with. 

The office staff is available to assist you with renting a golf cart for a day of touring the island, your fishing, snorkeling or scuba diving lesson or a swim with the dolphins.  You may want to consider a side trip to Isla Contoy or one of the Mayan ruins in the Yucatan area.  The staff can assist you with making these arrangements as well. 

·         Nautibeach does not have cribs for your little ones; however, we do have a ’Graco’ for your use.  A ‘graco’ is similar to a pac-n-play.  There is no extra charge for this but you do need to email the office and request the use of one prior to your arrival.  Babysitting service is available but needs to be requested prior to your arrival as well.  Please refer to your reservation number when you email.  We request that you bring along ‘Swimming diapers for your babies or Swimming Pull Ups for your toddlers’ for their play time in the pool.  

The office staff can recommend good restaurants and be assured – these restaurants will use only purified water for their making their ice and drinks. 

Caution is advised when eating food purchased from street vendors.  If uncertain about whether a particular street vendor or restaurant is a good choice for dining please feel free to ask the staff at the office.  There are many small restaurants located on side streets that offer excellent food with excellent prices.   

Isla Mujeres is a casual island.  Bring shorts, tee shirts, bathing suits, cover-ups, sandals, a good waterproof sun block and a hat and sunglasses - especially for children.  From November to March it is a good idea to bring at least one set of warmer clothing and a light jacket for the cool evenings.

If you would care to bring any old or used items from your household (clothing, toys, children’s baseball equipment, etc.) we can always find a family on the island to gratefully accept them.  You can bring the items to the office and the staff will make arrangement for pick up with the person that distributes them. 

We have two schools on the island that operate thru the donations of money, paper, crayons, laptops, coloring books, pencils, etc.  Anything that children could use in a school setting is appreciated.  You can drop off donated items at the Nautibeach office and they will be delivered to the schools or you can deliver them yourself while touring the island.  Feel free to contact Friends of La Gloria English School to find out more information at www.folges.org.  Maggie and Tom are great people who give so much of themselves to the local people of Isla Mujeres.  

How to Get to "Nautibeach" on Isla Mujeres from the Cancun Airport

Generally it takes about 1˝ hours to reach Nautibeach Condos from your arrival time into the Cancun airport.  For the first time travelers to Mexico:           

On the plane, you'll be instructed to fill out a FMT (2-part, tourist visa) as well as a Customs declaration form.  Present the FMT as you pass through Immigration with your passport.  The officer will stamp both parts with the number of days you can stay in Mexico (usually 30 days) and return the 2^nd part to you, which you must have to leave Mexico.  If you are traveling with a minor make certain you have proper documentation (ask your agent or airline representative).

Reclaim your luggage and go through Customs where you will offer your declaration form.  You will also be asked to push a button – if the green light flashes it means you can continue on,  if the red light flashes it means they'll search your luggage (usually quite casually unless you look suspicious). 

After Customs, you will walk into a large lobby where you can purchase tickets (in pesos or U.S. dollars) for your shuttle or taxi transportation to the Grand Puerto ferry dock.  A taxi, which goes directly to the port, costs approximately $55 U.S. (1 - 4 people) and takes about 20 minutes to get to the ferry dock if they go direct.  If there are more than 4 people it would be better to take a suburban van, which can accommodate 8 people.  The driver will drop off the closest clients first and then take you to the port.  

Another way to get to the Grand Puerto dock from the Cancun airport is by making arrangements with Luxury Van Transportation prior to your arrival to Mexico.  Please make the arrangements minimally 4 days before departing for your vacation.  Make sure you receive a confirmation number from them via email.  You can request one way only service or round trip service.  They will need to know the number of people arriving and their names, the airline, the flight number and the flight arrival time. 

If you wish to schedule your transportation with Luxury Van Service please email them at luxuryvan@gmail.com. 

You will not need to worry about securing a ticket for transportation in the airport lobby if you have a scheduled service with Luxury Van Transportation.  You only need walk to the outside greeting area and the driver will be waiting for you.  He will be holding a Luxury Van Transportation sign with your name on it (hopefully spelled correctly).  If you do not see the sign please ask for them.  (Sometimes, in an effort to avoid congestion at the terminal during peak periods the drivers must wait in a holding area and are radioed as soon as a client asks for them).  They will arrive in about 10 minutes.  The driver will take you directly to the Grand Puerto dock at which time you will pay him in U.S. dollars or pesos (plus an appropriate tip if you would like to do so).  You may wish to also tip the person who met you at the terminal and is also the person who will handle your luggage to the van.  I always bring single dollars which more than covers all of my miscellaneous costs of getting to my final destination.

The money exchanges at the airport offer very poor exchange rates and because you can use U.S. currency to pay for the transportation to Isla, any tips you may give, the ticket for the ferry trip to Isla and tipping Fidel or taking the taxi to the condos., I recommend that you wait until you take a stroll on Isla and then exchange your American dollars for pesos.  The HSBC Bank is open Monday to Saturday.  There are two ATM machines at this bank, one at the 7-11, and another at San Francisco Grocery store.  There are several money exchange booths near the condos.  Traveler's checks and U.S. currency are easily exchanged and credit cards are accepted in many restaurants but not all.  Currency is still the best method of paying for everything.

The express boats go to and from the island every ˝ hour until later at night.  You have the option of sitting inside or outside in the sitting area on the top deck of the boat.  For more information regarding the ferry boats, their schedule, or any questions that you may have - please email the office at Nautibeach.  

When you arrive to the ferry dock on Isla Mujeres you can walk the five blocks to Nautibeach Condos or you can take a taxi.  You can also email the office at Nautibeach and request the services of Fidel.  Please refer to your reservation number when you contact the office.  Fidel is a favorite of our guests.  He will greet you and transport your luggage to the condos by placing it into his three wheel bicycle.  His income is solely based on tips from people using his service. 

When you arrive to the condos you will check in at the onsite ‘officina’.  Official check-in time is 3 p.m. but we try to have units ready for guests arriving early hence it is helpful to know your ETA into Cancun.  If you arrive after the office is closed the security guard will have your name and will give you the key to your condo.  You can register the following morning at the office.

As of December 31, 2006 Americans traveling by air or sea will need a passport to visit Mexico, Canada and the countries of the Caribbean.  In an effort to stop child abductions and trafficking the government has added requirements for children’s passports.  For more information please call the U.S. National Passport Information Center.

Nautibeach
Condominium Playa Norte

Via Direct contact with our Reservations Manager - To make your reservation, check availability, prices and deposit information complete the Reservation Inquiry Form. 
You can also email directly to nautibeach@nautibeach.com.

Via our "Place Reservations On Line - To make your own reservation, check for availability and prices, please see our Place Reservations On Line page.

After your stay, please take a few moments to fill out our Guest Satisfaction Survey.

Should you need to speak to the reservationist regarding credit card information 
please email and request direct telephone contact. 

For direct contact with our onsite office, please email orpnautibeach@prodigy.net.mx or phone at 011-52-998-877-0606 Central Standard Time.